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Terms & Conditions

ATTENTION: This legal notice applies to the entire contents of this website under the domain name (Website) and to any correspondence by e-mail between us and you. Please read these terms carefully before using this Website. Using this Website indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use this Website. This notice is issued by Thornton and Ross Ltd (Company).

1. Introduction

1.1 - You may access most areas of this Website without registering your details with us.

1.2 - By accessing any part of this Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave this Website immediately.

1.3 - The Company may revise this legal notice at any time by updating this posting. You should check this Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at this Website.

2. License

2.1 - You are permitted to print and download extracts from this Website for your own use on the following basis:
(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text;
(c) the Company's copyright and trade mark notices and this permission notice \ appear in all copies

2.2 - Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by the Company or its licensors. For the purposes of this legal notice, any use of extracts from this Website other than in accordance with paragraph 2.1 above for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.

2.3 - Subject to paragraph 2.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company's prior written permission.

2.4 - Any rights not expressly granted in these terms are reserved.

3. Service access

3.1 - While the Company endeavours to ensure that this Website is normally available 24 hours a day, the Company shall not be liable if for any reason this Website is unavailable at any time or for any period.

3.2 - Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company's control.

4. Visitor material and conduct

4.1 - Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to this Website shall be considered non- confidential and non-proprietary. The Company shall have no obligations with respect to such material. The Company and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

4.2 - You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
(b) for which you have not obtained all necessary licences and/or approvals; or
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

4.3 - You may not misuse the Website (including, without limitation, by hacking).

4.4 - The Company shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of paragraph 4.2 or paragraph 4.3.

5. Links to and from other websites

5.1 - Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. The Company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

5.2 - If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the website;
(b) you do not create a frame or any other browser or border environment around this Website;
(c) you do not in any way imply that the Company is endorsing any products or services other than its own;
(d) you do not misrepresent your relationship with the Company nor present any other false information about the Company;
(e) you do not otherwise use any trade marks displayed on this Website without express written permission from the Company;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

5.3 - The Company expressly reserves the right to revoke the right granted in paragraph 5.2 for breach of these terms and to take any action it deems appropriate.

5.4 - You shall fully indemnify the Company for any loss or damage suffered by the Company or any of its group companies for breach of paragraph 5.2.

6. Disclaimer

6.1 - While the Company endeavours to ensure that the information on this Website is correct, the Company does not warrant the accuracy and completeness of the material on this Website. The Company may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and the Company makes no commitment to update such material.

6.2 - The material on this Website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with this Website on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to this Website.

7. Liability

7.1 - The Company, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of the Company's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to,use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

7.2 - While we take all reasonable attempts to exclude viruses from this website, we cannot ensure such attempts will be successful and we do not accept any liability for such viruses. You are recommended to take all appropriate safeguards before downloading information from this website.

7.3 - Nothing in this legal notice shall exclude or limit the Company's liability for:
(a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or
(b) fraud; or
(c) misrepresentation as to a fundamental matter; or
(d) any liability which cannot be excluded or limited under applicable law.

7.4 - If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

7.5 - You agree to defend, indemnify and hold us harmless from and against any and all claims, damages, costs and expenses arising from or related to your breach of any of these terms.

7. Governing law and jurisdiction

This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.


9. Competitions 

9.1 Open to all UK, Channel Island and Isle of Man residents aged 16 and over, except employees and families of the promoter and its affiliate companies, agencies and anyone professionally connected with the promotion.

9.2 Only one prize can be won per named entry per competition.

9.3 The answers sent in response to any competition may be used for publicity and internal purposes. To that extent, by entering the competition, all entrants agree to grant a royalty-free, perpetual, worldwide license to the Promoter and their agents to use the answers submitted in any media. Entrants also waive any moral rights under the Copyright, Designs and Patents Act 1988. By entering this competition the winner assign to the promoter the copyright and all intellectual property rights in their entry which includes all text elements submitted.

9.4 Full prize details are stated on the competition page or detailed below.

9.5 The prize is as stated and no other cash alternative is available.

9.6 Incomplete, illegal, illegible, indecent or late entries will not be accepted. The promoter cannot be held responsible for any internet service interruptions or electronic fault.

9.7 Each and every entry submitted throughout all competitions will be judged by a panel of judges, the judges' decision is final and no correspondence will be entered into. Details of the judges can be obtained by contacting Metanium Competitions, Mosquito, 20 Dale Street, Manchester, M1 1EZ. Except where prize draw mechanism is stated, this will be a random selection.

9.8 By entering the promotion, entrants agree to be bound by these terms and conditions and by the decision of the Promoter, which are final in all matters relating to the promotion. The Promoter reserves the right to withdraw or amend any promotion in the event of any unforeseen circumstances outside their reasonable control. The Promoter reserves the right to terminate or temporarily suspend any featured promotion in the event of technical or other difficulties that might compromise its integrity.

9.9 Entrant's data will be collected and the entrant will be given the choice to opt-in to receiving promotional and marketing information from Metanium when submitting their personal data. All promotions featured on this site and these terms are governed by English Law and subject to the exclusive jurisdiction of the English courts.

The promoter of the Competition is Metanium, Thornton and Ross LTD Linthwaite, Huddersfield, HD7 5QH.


Specific Terms and Conditions for Custard & Crumble Competition - August 2021

In addition to the general terms set out above, the following terms and all entry instructions elsewhere on the site will apply to the ‘Metanium Custard & Crumble’ competition, Metanium, Thornton & Ross Ltd, Linthwaite, Huddersfield, HD7 5QH.

  • No purchase necessary.
  • The promotion can be entered via the Metanium Facebook and Instagram page. The entrant can take part in the competition by uploading a photo of their leaflet including message and Metanium sample to their feed and tag @metaniumuk.
  • The competition will run from 01.09.21 to 31.01.22.
  • Each month, entries during that time will put into a draw and a winner will be chosen at random.
  • By entering, the entrant agrees to be bound by the Terms and Conditions.
  • There will be a total of five prizes of £200 worth of Love2Shop vouchers, totalling £1000.
  • You must be 18 years or older to enter the competition
  • UK residents only.
  • One entry per person allowed. A maximum of one prize per person can be won. Free to enter.
  • All winners will be notified via Instagram/Facebook within two weeks of the end of the month or the end of the competition. Winners will be asked to provide their address details in order to receive the prize.
  • The promoter shall not be responsible for any internet service interruptions or electronic fault.
  • Prizes will be dispatched to the winner’s designated delivery address. The address has to be in the UK.
  • At the discretion of Metanium, prizes will be dispatched up to 28 days after the winner receives confirmation of winning and has submitted their details. Metanium hold no responsibility of any delivery delays.
  • Metanium shall not be liable for any prizes lost or damaged in the post or not received for any other reason outside Metanium’s control.
  • Prizes are subject to availability and the promoter reserves the right to change the prizes at any time and there is no cash alternative to the stated prizes in whole or in part.
  • Any person who is an employee or an immediate family member of an employee of Metanium or any other person who is directly connected with the organisation of any particular competition is ineligible to participate.

Specific Terms and Conditions for December 2021 Social Competition

We reserve the right to amend these Terms without notice from time to time. 

These rules will be deemed incorporated into each competition except to the extent that any specific instruction in a competition provides otherwise. 

By entering the competition entrants will be deemed to have read and understood these Terms and be bound by them. All of our decisions will be final and binding and no correspondence will be entered into. 

Any person who is an employee or an immediate family member of an employee of THORNTON AND ROSS or any other person who is directly connected with the organisation of any particular competition is ineligible to participate. 

Competitions are only open to residents of the UK (excluding Northern Ireland). 

All entrants are to be aged 18 or over unless any other age restriction is specified or implied. Entrants should, if under 18, obtain permission in advance from their parent or guardian. 

All entries must be received by the closing date specified in the competition. Answers will be entered upon submission. No responsibility will be taken for any answers that are misdirected, lost for technical or other reasons or received after the closing date. 

We reserve the absolute right to disqualify without notice any entries to any competition which we consider have used improper technical means to enter and/or we believe is fraudulent. 

Entrants are liable for their costs to access computer networks. 

We will not be liable for or accept any responsibility for: (i) any failure by the winner or any entrant to comply with these terms and conditions; (ii) any disruption, delay or misdirection of entries; or (iii) any server, system or network failures, malfunctioning or inaccessibility. 

We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise. 


If for any reason an advertised prize is unavailable we reserve the right at our absolute discretion to substitute a similar prize of equivalent or greater value. 

Only one prize will be awarded per household. 

There will be no cash or other alternative to the prize offered and prizes are not transferable. 


The winner's name will be selected in a random draw, after the closing date, from all correct answers received. 

The winner of a prize will be notified within 28 days after the winner has been ascertained. 

Please allow 28 days for delivery of all prizes. 

If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so. 

For each competition, only one prize will be awarded per entrant / email address. Names of winners will be available on request. 

The names of the winners may be published on our Website and/or on our Facebook, Twitter or any other social media platform. 

Claiming Prizes 

Prizes Involving Travel: (a) Travel arrangements are the responsibility of prize winners unless otherwise stated; (b) we reserve the right to require written permission from the parent or guardian of any winner who is under the age of 16 and to require such a winner to choose as a companion someone 18 or over. 

Competition prizes/tickets may be restricted to certain times of the year and unless otherwise stated all prizes must be taken within six months of the date of the competition draw. 

Where prizes are to be provided by a third party then the winner will be required to complete all appropriate or applicable booking or other formalities direct with such providers. We will have no responsibility for the acts/defaults of any other persons or companies. 

The prize cannot be exchanged, refunded or transferred. No cash alternative is available. 

The Promoter reserves the right to disqualify without notice any entries that it believes are fraudulent. 

The Promoter’s decision is final and no correspondence will be entered into. 

The Promoter reserves the right to change these terms and conditions at any time (and any such change shall be notified to you by text). 

Entry into the prize draw will be taken as acceptance of these terms and conditions. The prize draw and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts. Promoter: Linthwaite Laboratories, Manchester Road, Linthwaite, Huddersfield HD7 5QH

Metanium Nappy Rash Ointment is a medicine. Always read the label.